Beschreibung The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience. A playbook on product-led strategy for software product teams There's a common strategy used by the fastest growing and most successful businesses of our time. These companies are building their entire customer experience around their digital products, delivering software that is simple, intuitive and delightful, and that anticipates and exceeds the evolving needs of users. Product-led organizations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities. They represent the future of business in a digital-first world. This book is meant to help you transform your company into a product-led organization, helping to drive growth for your business and advance your own career. It provides:* A holistic view of the quantitative and qualitative insights teams need to make better decisions and shape better product experiences.* A guide to setting goals for product success and measuring progress toward meeting them.* A playbook for incorporating sales and marketing activities, service and support, as well as onboarding and education into the product* Strategies for soliciting, organizing and prioritizing feedback from customers and other stakeholders; and how to use those inputs to create an effective product roadmap The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience was written by the co-founder and CEO of Pendo--a SaaS company and innovator in building software for digital product teams. The book reflects the author's passion and dedication for sharing what it takes to build great products.
Wiley The Product-Led Organization: Drive Growth By ~ The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience Todd Olson E-Book 978-1-119-66092-7 September 2020 $16.99 Hardcover 978-1-119-66087-3 September 2020 $35.00 DESCRIPTION A playbook on product-led strategy for software product teams There's a common strategy used by the fastest growing and most successful businesses of our time. These .
The Product-Led Organization: Drive Growth By Putting ~ The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience was written by the co-founder and CEO of Pendoâa SaaS company and innovator in building software for digital product teams. The book reflects the authorâs passion and dedication for sharing what it takes to build great products.
The Product-Led Organization: Drive Growth By Putting ~ The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience was written by the co-founder and CEO of Pendoâa SaaS company and innovator in building software for digital product teams. The book reflects the authorâs passion and dedication for sharing what it takes to build great products. "The Eighth Sister" by Robert Dugoni A pulse-pounding .
The Product-Led Organization: Drive Growth By Putting ~ The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience by Todd Olson English / September 9th, 2020 / ISBN: 1119660874 / 272 pages / EPUB / 6.35 MB A roadmap for software product teams on designing a great user experience
The Product-Led Organization: Drive Growth by Putting ~ The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience. Todd Olson . A roadmap for software product teams on designing a great user experience There was a time when companies could get away with mediocre product experiences. READ FULL DESCRIPTION. September 2020 Business Bestseller. Hardcover. Bulk non-returnable discounts. Quantity Price .
The Product-Led Organization by Todd Olson / Pendo.io ~ The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience. Product-led organizations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities. They represent the future of business in a digital-first world. Get your copy
The Product-Led Organization by Todd Olson: Free Excerpt ~ In his new book, The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience, Todd Olson takes product managers beyond product-led growth tactics to help them transform their organizations, driving increased collaboration and agility, faster innovation, and higher revenues. Here, he provides an exclusive excerpt and gives you the chance to get your .
Sales support: How to get it just right / McKinsey ~ But get it just right, and your sales efforts can drive productivity and growth. Our analysis indicates the answer is yes. By looking at detailed sales data from 40 companies in technology-related industries, we have identified guidelines for how much and what types of sales support and management are optimal.
12 Key Success Areas That Drive Business Growth ~ 12 Key Success Areas That Drive Business Growth 12 Key Success Areas That Drive Business Growth. Karlee Weinmann . Business Writers. Summary. Refine your approach to these 12 aspects of business to get on the fast track to growth. For nearly a decade and a half, Victor Holman has been consulting large businesses and government agencies on performance management. But somewhere in the course of .
Why the customer experience matters / McKinsey ~ Itâs all about putting customer needs at the center of what a company needs to do, and then ensuring along all the touchpoints and even more so along all the relevant customer journeys that the customers have a flawless experience. When a customer is satisfied with a company, they are also lower in the cost to serve, but also have a higher potential to be more loyal customers for this .
The CEO guide to customer experience / McKinsey ~ As the customer experience becomes a bigger focus of corporate strategy, more and more executives will face the decision to commit their organizations to a broad customer-experience transformation. The immediate challenge will be how to structure the organization and rollout, as well as figuring out where and how to get started. Applying sophisticated measurement to what your customers are .
Understand and Guide the Product Journey / Pendo.io ~ Drive Growth By Putting Product at the Center of Your Customer Experience. Product-led organizations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities. They represent the future of business in a digital-first world. Learn more & get your copy today . Pendo pairs nicely with your (other) favorite products. The .
Product-driven vs. Customer-driven Businesses / Cleverism ~ Many take for granted the significance of having a product-driven business as opposed to a customer-driven business. This is mostly down to their reasoning that the business is operating for the same purpose: growth and profitability. So it does not really matter whether it is product-driven or customer-driven, is it? Business experts would disagree, since there is actually a distinction .
6 Ways to Build a Customer-Centric Culture ~ At most companies the culture remains product-focused or sales-driven, or customer centricity is considered a priority only for certain functions such as marketing. To successfully implement a .
The 5 key drivers of digital transformation today / CIO ~ Five key trends emerged from Forrester's recent Digital Transformation Summit, held May 9-10 in Chicago. These include the rise of AI and a heightened urgency for legacy enterprises to accelerate .
6 ways CRM helps you grow your business. - Salesforce ~ Scale your 1-to-1 relationships: As a small (but mighty) business, your customers love you for the personal experiences you provide; but it becomes more challenging to know the details of each and every customer â and when to follow up with them â when high growth kicks in. A CRM platform can host email templates, set up task reminders, and enable phone calls to help you connect with .
Customer Experience Is The New Brand - Forbes ~ Be it customer service, product quality or just the way the customers feel about the companies they do business with, customer experience rises to the top of whether or not the customer will .
How to Make the Most of Customer Feedback / Inc ~ In my experience, the more you can get the right customers to participate, the better your business is growing." Dig Deeper: How to Handle Customer Complaints Making the Most of Customer Feedback .
From touchpoints to journeys: Seeing the world as customers do ~ What was driving them out the door was something the company wasnât examining or managingâthe customersâ cumulative experience across multiple touchpoints, multiple channels, and over time. Take new-customer onboarding, for example, a journey that spanned about three months and involved an average of nine phone calls, a home visit from a technician, and numerous web and mail interactions.
50 Stats That Prove The Value Of Customer Experience ~ Customer experience is incredibly valuable. Without a customer focus, companies simply wonât be able to survive. These 50 statistics prove the value of customer experience and show why all .
The digital workplace: Think, share, do Transform your ~ and use must also comply with your organizationâs policies and industry regulations. Business drivers: measurable business value As with any core initiative, it is essential for business needs to drive the digital workplace. To deliver the necessary benefits, the direction of your organization should guide the direction of your digital workplace.
The 10 Most Customer-Obsessed Companies In 2018 ~ There are companies that are known for good customer service, and then there are companies that are obsessed with their customers. These brands take it to the next level by offering personalized .
Webinars - Gartner ~ Gartner is the worldâs leading research and advisory company. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.
The five trademarks of agile organizations / McKinsey ~ By the year 2000, product developers were facing a challengeâproducts were being released so slowly that by the time they were production-ready they were already obsolete and customer needs had moved on. This all changed in 2001 when 17 software developers who called themselves âorganizational anarchistsâ were looking for alternative approaches to the typical waterfall approach to .
: Customer reviews: The Growth Gears: Using A ~ I just finished reading The Growth Gears: Using A Market-Based Framework To Drive Business Success, by my long-time Friend, Art Saxby, and the book exceeded my already high expectations. My company focuses on accelerating the top-line Sales revenue growth, for B2B Clients, and I know how important it is, to peacefully co-exist with the Marketing departments, to ensure a steady stream of .